Frequently Asked Questions
Everything you need to know about shopping with Faded Store
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
How do I know which size to choose?
Each product page features a detailed size guide. Our items generally follow standard sizing, but we recommend checking the specific measurements for our oversized and slim-fit collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
At Faded Store, we are committed to quality and ethics. We prioritize organic cotton and recycled polyesters in our seasonal drops to ensure a reduced environmental footprint.
Can I track my order?
Yes. Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery in real-time.